Click on File → Save As → Download a Copy. Wait until the file opens and then download it.Click on More options and then Get Link.
Launch Teams and open the channel where the file was shared.Check if you can download your files now.Īlternatively, if you can’t download any files using the Microsoft desktop app or the web version or the app, go directly to SharePoint’s Document Library. If you also logged in to Teams on your web browser, clear your browser cache as well.\%appdata%\Microsoft\teams\Local Storage.\%appdata%\Microsoft\teams\blob_storage.\%appdata%\Microsoft\teams\application cache\cache.Delete all the files stored the following cache folders:.Type %appdata%\Microsoft\teams in the Windows search bar. Clear the cache, restart your computer and check if you can download the problematic file afterwards. Clear the CacheĪll those files that piled up in the cache folder may break certain Teams features. Click on your profile picture and select Check for Updates.Ĭertain features may not work if you’re running outdated Teams versions. Maybe you can download those files on your mobile device after all.Īlso, make sure you’re running the latest Teams app version on your device. Try downloading the problematic file using different browsers. If the file download problem affects the desktop app, check if the problem also occurs on the web version of Teams. If your organization is taking part in the preview, you can grab the Windows 10 Mobile app at the Windows Store now.What to Do if Microsoft Teams Won’t Download Files Use a Different Teams Version Access to Microsoft Teams is included in all Office 365 Business and Enterprise suites, and can be enabled by an administrator. To recap, the Microsoft Teams preview is now available in 181 countries, with apps available on Windows, iOS, Android and the web. Enhanced security with multi-factor authentication.Get the enterprise-level security and compliance features you expect from Office 365.Include content and capabilities you need every day - Customize alerts to get notified when you get mentioned or get a message.Chat with your entire team across dedicated channels.See real-time chat history on your favorite device and continue conversations started elsewhere.Chat privately one-on-one or have group conversations already started from another device.Mention individual team members or your entire team to get attention.Move seamlessly across different team projects and topics.Work with your team's documents on the go.Here's a quick rundown of the features included in the Windows 10 Mobile Microsoft Teams app:
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